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Vendor Resources

At RPM Viking, we value strong partnerships with skilled and reliable vendors. This page is designed to provide future and current vendors with the tools, guidelines, and information needed to work seamlessly with our property management team.

Explore our vendor requirements, onboarding process, frequently asked questions, and tips for success when working with us. Together, we can create exceptional experiences for our properties and the residents we serve. Let’s build something great!

Start by browsing the resources below, and don’t hesitate to reach out if you have questions or need assistance.

Want to work with RPM? Review our Manual

Vendor Manual

A/P Service

AvidXchange

Vendor Maintenance Portal

PropertyMeld

Incident Reporting

Incident Form

Vendor Application

Vendor Application

Frequently Asked Questions

Vendor Payments

How long will it take to get paid?

We pay vendors on the 10th, 20th, and last day of the month.  Provided that your invoice is sent in .pdf format to [email protected], it will be paid in the next payment cycle.

How do I get set up for billing and payments?

Start Here to get setup for Billing and Payment.
Please visit  AvidExchange   Customer Care for further assistance.
See these Instructions for getting started.
Invoices and Payment: Please be sure each invoice includes:
  • Work Order Number assigned by Real Property Management
  • Ship-to or Service Address
  • Business Name & Remittance Address

Who can tell me the Payment Status?

PAYMENT STATUS: Go to  Supplier Support  to check on payment status.

Where do I send my invoice?

SEND A .pdf INVOICE to: [email protected]

QUICKBOOKS: If you are using Quickbooks, change the settings to email a PDF Invoice to [email protected]

SEND US Mail to: Real Property Management-Viking, PO BOX 33806, Charlotte, NC 28233

Maintenance Deptartment

Who do I contact with Work Order questions?

General Office: (612) 915-0100

Maintenance Coordinator: [email protected] or (612) 322-7098

Maintenance Manager: [email protected] or (612) 230-3953

Property Manager: [email protected] or (612) 230-3953

What can I do to earn more business from RPM?

We value:

  • Prompt communication
  • Compliance with our technology platforms
  • Quality workmanship
  • Thoroughness with detailed descriptions of work performed/photos
  • Prompt invoicing using our payment platform
  • Friendliness with our tenants

If you believe you possess these characteristics, contact our Maintenance Manager to schedule a meeting at our office.

Local Office

Where is the RPM office located?

Operations office: 1213 Mainstreet, Hopkins, MN 55343

Mail invoices to: Real Property Management – Viking, PO BOX 33806, Charlotte, NC 28233

Resources

Incident Reporting

If you have witnessed or experienced a material event, including a crime, verbal or physical assault, accident, property damage, personal injury or other notable event, please make a report HERE.

How do I become a Preferred Vendor?

Our mission is to improve the standards of the property management industry; and we are a professional group of people that values and respects high quality vendors and suppliers. Our success rests largely on the workmanship and responsiveness of the vendor partners who participate in our program.
To apply, please complete our   Vendor Application   and submit the basic documents.
If you wish to apply as a Preferred Vendor, you may select that option in the Vendor Application and if approved, you will received the following benefits:
  1. You will receive the first call for the services or materials for which you provide
  2. You will be paid within 10 days of submitting a complete invoice
  3. You will be invited to participate in our Vendor Appreciation events
  4. Your company’s services will be featured in our Annual Preventative Maintenance program
  5. Your company will receive google reviews by our staff to increase your search rankings
All vendors wishing to be awarded business from RPM must complete the Vendor Application. if you apply as a Preferred Vendor, we will review your application and advise upon review.
Thank you for considering joining  Real Property Management – Viking  in our mission to raise the standards in the Property Management industry.

Contact Real Property Management Viking

Our property management strategy is designed to recognize the value our selected vendors provide and we are committed to long term relationships for those who deliver excellence.

Don’t see an answer you’re seeking? Contact us online or call us directly at 612-915-0100 today!

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

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